Privacy Policy

Privacy Policy

 

1. TSAGOGEORGAS S.A.(referred as the COMPANY) is a wholesale company and cooperates only with Tax identification numberswhich belong to a legal person, a legal entity, or a natural person with income from a commercial business activity (hereinafter referred to as customers-potential customers).The company doesn’t cooperate with VAT numbers of natural persons who do not have income from business activity (non-pretentious).

The company collects and stores the personal data of the users of the website www.tsago.gr, other customers-potential wholesale customers for the execution of the contracts that the latter enter into with the COMPANY.

1.1. In particular, the personal data collected for the aforementioned legal entities or natural persons with income from business activity concern:

 - Company name

 - Type of store

 - Tax registration number

 - Tax office

- Store Address Details (Country, State, Region, Address, Zip Code)

- Details of store address for order delivery (Country, State, Region, Address, Postal Code)

 - Contact Details (Phone 1, Phone 2, FAX, Email Address)

 - Product order details

- Order history

 - IP address and information that is automatically stored in information systems (such as cookies)

- Any further details (e.g. recommended transport agency etc.) that the COMPANY's customers share with the COMPANY

1.2. The above information is collected and stored by the COMPANY for the following stated purposes after the consent of the customers-potential customers:

- For orders shipped through the www.tsago.gr website.

- For the best service and the improvement of the COMPANY's services towards its customers-potential customers.

 - To register the preferences of customers-potential customers, regarding the products provided to the public by the COMPANY.

- To inform its customers-potential customers.

 - For the free mailing of the printed price list of the COMPANY addressed to its customers-potential customers.

- For the execution of contracts entered into by the COMPANY's customers and suppliers with the COMPANY as counterparty.

- For issuing invoices from the COMPANY to its customers.

- For the better management and updating of the COMPANY's information systems and for the operational procedures of the latter.

 

2.RESPONSIBLE DATA PROCESSOR

The personal data described in subsection 1.1. are collected and stored by the employees of "TSAGOGEORGAS S.A." and through the website www.tsago.gr (the COMPANY's online store) on behalf of "TSAGOGEORGAS S.A." (COMPANY) based at 2 Proodou Street, Egaleo and represented according to the law, with VAT number: 094265002, Tax office: Athens, telephone service line: 210 3416691-2 and electronic contact address: sales@tsago.gr for the purposes described in subsection 1.2.

3.PERSONAL DATA PROCESSORS

For the purposes stated in subsection 1.2. the COMPANY may share the personal data of the persons described in section 1 with third party service providers contracted with the COMPANY. The above personal data processors (PROCESSORS for short) receive the personal data collected by the COMPANY in order to process it on behalf of the latter and for the reasons described in subsection 1.2. the personal data. The COMPANY may also share the personal data of subsection 1.1. with third party service providers established within Greece, the European Union and third countries with whom it has entered into private agreements and contractual clauses for the processing of data in the manner described in this PRIVACY POLICY. The COMPANY shares the personal data in its possession with the PROCESSORS in accordance with the current Greek and European legislation governing the processing of personal data and Regulation (EU) 2016/679, including the protection of personal data, confidentiality and security of personal data data and takes measures by entering into contracts, private agreements and contractual clauses to ensure the protection of the data of the persons described in section 1.

4. The COMPANY takes all the necessary measures at its disposal in accordance with the rules and lessons of technological science and information systems to ensure the protection of the data it processes as a DATA PROCESSOR and its PROCESSORS. The above measures include, but are not limited to, the installation of antivirus protection systems from external malicious users, the preservation of tangible and electronic files and their protection with physical protection systems (alarm), the encryption of data regarding electronic payments of customers to the COMPANY, the identification of customers-potential customers by entering the user name and personal code when entering the website www.tsago.gr, the telephone identification of data, etc.

5.RIGHTS OF NATURAL PERSONS REGARDING THE PROCESSING OF THEIR PERSONAL DATA BY THE CONTROLLER AND THE PROCESSORS

 In accordance with the conditions of the current law on the protection of personal data and Regulation (EU) 2016/679, natural persons have the right after a written statement and within a reasonable period of time to obtain knowledge of the personal data processed by the PROCESSOR-COMPANY and the PROCESSORS, the purpose of the processing, access to their personal data and upon request the correction of their personal data as described in subsection 1.1., their deletion, the limitation of their processing, the right to transfer their personal data to third companies at their request, the right to object to the processing of their personal data and the rights deriving from the law regarding the creation of a consumer profile.

6.PERSONAL DATA PROTECTION OFFICER

 For any information regarding the protection of personal data during its processing maintained by the COMPANY as described above, natural persons may contact with the relevant department - PERSONAL DATA PROTECTION OFFICER of the COMPANY, Proodou Street 2 Aigaleo, Tax ID: 094265002, Tax office: Athens, contact phone: 210 3416691-2 email: sales@tsago.gr

7.APPLICABLE LAW

This privacy policy and the rights and obligations arising from it are governed by the provisions of the Greek Law on personal data protection and Regulation (EU) 2016/679, and for the resolution of any dispute arising from this privacy policy, the validity, its interpretation and the operation of the website www.tsago.gr are exclusively competent for the Courts of the COMPANY's registered office. The COMPANY reserves the right to exercise any of its legal rights. If any term in the privacy policy is deemed invalid or voidable, it automatically ceases to apply, without affecting the validity of the other terms.

8.www.tsago.gr and kids

The www.tsago.gr and the company Tsagogeorgas is not aimed at children and you must be at least 18 years old fulfilling the conditions of paragraph 1, in order to use our services.

Personal Data Protection

THE COMPANY created this website with the sole purpose of serving its customers. The website www.tsago.gr is simple and friendly to use while it is designed to meet the specific needs of its customers-potential customers. In order to best serve you, it is important that you, our customer, understand that you must provide us with certain information related to the processing of your order that is kept by us. This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the website www.tsago.gr, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide us during your registration and your orders on this website. 

Generally:

The information voluntarily provided by the customers-potential customers of the mentioned website is used by www.tsago.gr, in order for its users to have direct and meaningful communication with the store, to provide them with answers to specific questions they ask and finally to serve and execute their orders. The information collected by www.tsago.gr through the website is intended to measure the number of visitors, to determine customer requirements for more products and to facilitate transactions with the company. Www.tsago.gr does not distribute to any other organization or partner that is not connected to www.tsago.gr the electronic addresses, or any other information concerning its customers-potential customers.

Information Gathering:

 www.tsago.gr designed its website so that its users can visit it without having to reveal their identity unless they wish to. Visitors to our website are asked to provide us with their personal data only in the event that they want to order product(s), register on our website or send an email to www.tsago.gr.

Use of Information

Our site ww.tsago.gr collects three types of information about users:

- Data that the user gives us when registering as a customer.

- Details that the user gives us in order to execute his order from www.tsago.gr.

- Data that the user gives us when logging in through another platform (IOS, Android, Facebook, Google, etc. applications).

When completing any order form on our website, you will be asked for your name, company address, postcode, company email address, company telephone number and other details as detailed in paragraph 1.1.

 The www.tsago.gr uses the information you give us during the electronic submission of any form, in order to contact you about:

- Delivery of the order.

- To confirm and identify the customer in any necessary case.

 - For new or alternative products offered by www.tsago.gr.

 - For the arrival of codes that were in short supply.

 - Special offers of www.tsago.gr.

- For the free postal receipt of the printed price list of the COMPANY addressed to its customers-potential customers. You have the possibility to choose whether or not you want to receive such communications from www.tsago.gr by sending your request via e-mail to sales@tsago.gr

Access to Information:

Each order processing, requires the collection of personal information, for the invoicing, delivery or reservation of an order. Your submission of your personal data means that you consent to this data being used by the employees of www.tsago.gr for the reasons mentioned above. The www.tsago.gr requires its employees, to the maximum extent possible, to provide its customers-potential customers with the level of security mentioned in this Privacy Statement.

Cookies:

Our site  www.tsago.gr has the possibility to use cookies as part of the facilitation and operation of the services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as www.tsago.gr to function smoothly and without technical problems, to collect multiple user options, to recognize the frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users' computers or to the files stored on them. We use cookies to provide you with information and to process your orders. You must keep in mind that cookies are absolutely necessary for the website www.tsago.gr to function properly and seamlessly.

Correcting, Amending or Deleting Information:

The  www.tsago.gr allows its users to correct, change, complete or delete data and information submitted to www.tsago.gr. If you choose to delete a piece of information, www.tsago.gr will act to delete that piece of information from its files immediately. For the protection and safety of the user, www.tsago.gr will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems regarding the operation of the website or to ask any question, contact www.tsago.gr by e-mail at sales@tsago.gr or use your account page if you are a registered user at www.tsago.gr. Please note that we will do our best to protect your personal data, but protecting your passwords on our website is also up to you.

Periodic Changes:

 Www.tsago.gr is constantly expanding, updating and improving its website, and related products and services, and will also update this policy. We recommend that you read this procedure at regular intervals, in order to be informed of any changes in the content of this personal data protection policy. This policy will be amended from time to time without prior notice to users.

Acceptance of the Privacy Protection Procedures implemented by www.tsago.gr

If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website that have been announced through it.